The Property Ombudsman

FAQs

How do we get our property deals?

We work alongside many developers, house builders, banks and receivers. When they have a large amount of property to sell quickly we negotiate a substantial discount exclusively for our investors.

Should I be looking for yield or capital growth?

Both yield and capital growth should be taken into consideration when investing in property. A strong yield is important because it indicates the level of income you are making from the investment in relation to the purchase price. Most investors choose to invest in property because it gives them a higher and more secure yield than can be found elsewhere. Capital growth is also extremely important because it indicates the price at which you can potentially later sell or re-mortgage the property.

Should I get a mortgage on the property or buy it outright in cash?

We recommend that our investors purchase property using a mortgage because this allows for your capital to be spread across multiple properties leading to a greater return in both the short and long term. However, we often have excellent investment opportunities that are cash purchases only. Our consultants will go through this in detail and can provide worked examples to assist in decision making.

Which mortgage broker should I use and what is their role?

We recommend that you use an ‘all of market’ mortgage broker. They have access to all available mortgage products from every lender without preference to a particular bank. If you do not have an existing relationship with a mortgage broker then our consultants can put you in touch with one who is experienced in buy to let properties.

Which mortgage provider is the best?

When it comes to getting a mortgage for an investment property, sometimes the best deal may not be available on the high street. There are many mortgage providers in the market and their products are regularly changing. Therefore it is the responsibility of a professional mortgage broker to recommend a mortgage product that is tailored to suit your investment requirements and personal situation. As above, if you do not have a preferred mortgage broker then our property investment consultants can put you in touch with one of our recommended mortgage advisors.

Who will let out and manage my property for me?

On every property deal, we assess the best letting agent in the area using strict criteria. This is based on a combination of our previous experience of working with the agent, their performance on past deals and the level of service they have offered.

The letting agent can take care of as much or as little as our investors would like. For example they can operate on a ‘tenant find’ service for you, or they can provide a full management service whereby they collect the rent and send it to you on a monthly basis whilst also taking care of any issues that might arise. Should you choose to use our recommended agent, you will benefit from pre-negotiated, discounted fees.

Some of the properties we source are already tenanted, so you have an income generating property from day one.

Do I need to furnish the property? How do I do it?

A property will generally achieve higher rents and let out much more quickly if it is furnished. In addition, it can also be more tax efficient to operate in this way. We work with furniture companies who will fully furnish the property at heavily discounted prices, exclusively for our investors. It should be noted that some of our properties will already be furnished.

Who will be my solicitor?

If you do not have your own solicitor, we have a panel of legal advisors that can carry out the purchase process for you. The solicitor’s fees will be heavily discounted due to the large number of transactions they perform for our clients. You still have the option of using your own solicitor if you prefer.

What building guarantees are there in place?

Many of our deals have been built within the last 10 years so they will come with an NHBC or equivalent building warranty. Typically these cover any major defects for 10 years.